Privacy Policy
Last updated: August 22, 2023
At V luggage (“us”, “we”, or “our”), we prioritize the security and privacy of our users’ (“you” or “your”) personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website www.vluggage.com.
1. Information We Collect
We may collect personal information that you provide directly to us when you:
- Create an account on our website
- Make a purchase
- Contact us through our customer support or contact forms
- Subscribe to our newsletter
- Participate in surveys or promotions
The information we collect may include your name, email address, postal address, payment information, and any other details you provide to us.
2. How We Use Your Information
We use the collected information for various purposes, including but not limited to:
- Processing and fulfilling your orders
- Providing customer support
- Sending order confirmations and updates
- Sending promotional emails and newsletters (you can opt out anytime)
- Improving our website and services
- Conducting research, surveys, and analytics
3. Data Security
We take data security seriously and implement reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information with:
- Service providers that assist us in operating our website and services (e.g., payment processors, shipping partners)
- Legal authorities or government agencies when required by law
5. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance your experience. These technologies help us understand user behavior, optimize our website, and deliver personalized content.
6. Your Choices
You have the right to:
- Access and update your personal information
- Opt out of receiving promotional emails
- Delete your account (please note certain data may still be retained for legal purposes)
7. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we may have collected information from a child, please contact us immediately.
8. Changes to Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, the updated policy will be posted on this page along with the date of the last revision.
9. Contact Us
If you have any questions, concerns, or requests regarding your personal information, please contact us at [email protected].